Caribbean Airlines hit by data breach affecting passenger information - Jamaica Gleaner
Caribbean Airlines has reported a data breach that compromised the booking and reservation information of its passengers.
The airline said an unauthorised party exploited a vulnerability to gain access to the data.
Amadeus IT Group, S.A., which provides reservations services to Caribbean Airlines, informed the carrier of the incident.
Affected airlines and data scope
According to Caribbean Airlines, the breach impacted several other international airlines served by Amadeus IT Group, S.A., including Japan Airlines, Singapore Airlines, Cathay Pacific, Finnair, Thai Airways, Korean Air and Qantas.
The airline said preliminary data from Amadeus suggests that the incident was limited to passengers' booking or travel data and that no payment card data was accessed.
Response and next steps
Amadeus IT Group, S.A., has since fixed the vulnerability and strengthened its monitoring and detection capabilities.
Caribbean Airlines apologises to its customers for the concern and inconvenience caused by this incident.
Caribbean Airlines stated that its primary concern was notifying affected customers of the incident and that the process was ongoing.
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