Microsoft outage: As cyberattack and rogue AI theories go viral, Copilot EVP Charles Lamanna reveals what - The Times of India
Microsoft 365 services are facing a massive global outage that began November 12, leaving millions without access to Outlook, Teams, and other essential office tools.
The outage has impacted users across the globe, with banks, government departments, and courts in multiple countries including the US and Japan reporting disruptions. As the situation escalated, various conspiracy theories emerged suggesting the outage might be the result of a cyberattack or even a rogue AI agent.
Microsoft's Response
Microsoft executive Charles Lamanna has directly addressed these theories, confirming that there is "no indication this is the result of malicious or cyber activity." The company has expressed regret over the disruptions caused by the outage.
We regret that today's outages caused disruptions for our customers, and we are working to address the issue. We will continue to share more information as soon as we have it, and for now I can confirm that there is no indication this is the result of malicious or cyber activity.
Ongoing Recovery Efforts
On November 13, Microsoft admitted that initial changes applied to fix the outage are "not taking as expected." The software giant is now "identifying alternate workstreams that can be applied to increase capacity in the face of sustained traffic management imbalances."
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