Minmed reports cybersecurity incident affecting teleconsultation, screening services - The Business Times
Singapore-based healthcare group Minmed Group revealed on Wednesday that a malicious cybersecurity incident affected a system supporting its teleconsultation and health screening services.
The healthcare group stated that based on initial investigations, the incident appears limited to a specific standalone system supporting teleconsultation and health screening services. Minmed emphasized that clinical records have not been affected by this incident.
According to Minmed, they acted immediately to contain the incident and engaged Ensign InfoSecurity, an independent cybersecurity and forensic expert firm, to support a formal investigation and strengthen their systems.
Security Validation
As of November 5, Ensign InfoSecurity has independently validated the security fixes deployed and confirmed that the identified vulnerabilities in Minmed's system have been secured.
We have taken the necessary steps to address the identified security vulnerabilities and will continue to maintain heightened vigilance, working closely with Ensign InfoSecurity to monitor and strengthen our cybersecurity measures.
Company Response
Minmed has reported the incident to the Personal Data Protection Commission and made a police report. Founded in Singapore in 2001, the company operates clinics across Singapore including at Paragon in Orchard Road, United Square in Novena and AMK Hub in Ang Mo Kio.
We recognise the trust placed in us, particularly when it comes to the handling of personal and health-related information. Protecting that trust remains our priority and we sincerely apologise for any concern this incident may cause.
The healthcare group confirmed that all its services and clinics remain operational. They emphasized their commitment to protecting the trust placed in them, particularly regarding personal and health-related information.