Spotware Brings AI Assistants into Broker Back-Office Operations
Spotware has introduced an AI integration for cTrader Admin, allowing brokers to connect compatible AI applications to platform data and investigate trading activity through natural-language requests.
The London-based trading technology firm Spotware has released version 10.4 of cTrader Admin, featuring an MCP server that supports AI applications like ChatGPT Desktop, Claude, and Codex CLI. This integration enables brokers to use AI to review trading activity, margin levels, and financial records through natural-language requests.
The new release extends the connectivity previously introduced with cTrader AI Agent Connect in May 2026, which allowed traders to connect AI applications to their accounts through MCP servers. The latest version brings this capability to broker operations, enhancing back-office efficiency.
AI Tools Investigate Rejected Orders
For client complaints about rejected orders, the AI assistant retrieves order histories and linked deals, checking them against account permissions, symbol settings, and trading conditions to reconstruct events. For disputed execution prices, it compares deal records with order timelines, pricing settings, and historical market data.
The integration aims to reduce the time managers spend collecting records during investigations while keeping access and operational decisions under the broker's control.
AI-Powered Broker Risk Reviews
Managers can review exposure across client accounts, examining bought, sold, and net volumes by symbol, currency, and book, with A-book and B-book positions shown separately. The system identifies accounts with the largest unrealized gains and losses and those closest to stop-out by comparing equity and margin levels with group settings.
Other functions include reviewing realized trading results, investigating position charges, and checking balance movements. The AI can compare symbol specifications, trading sessions, limits, and markups against broker requirements, as well as examine historical price data for gaps and unusual activity.
Security and Control
The server runs locally within cTrader Admin and requires an authenticated manager session. Access follows existing permissions, and all operations are read-only, preventing the assistant from executing trades or changing account settings or platform configurations. Managers must verify the AI's findings before making operational decisions.
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