Galxe winds down services, sets December reward claim deadline
On November 9, 2026, the Galxe platform announced it will wind down its core services, including Quest, ID, and Passport, with all reward claims closing on December 15.
The Galxe platform has announced a complete shutdown of its core services, including Quest, ID, and Passport, with all remaining activity scheduled to cease by the end of 2026.
The company, which operates a popular Web3 loyalty and rewards network, said it will consolidate its team and brand under the Gravity entity, with the entire Galxe website becoming read-only on December 15.
Users are required to claim all outstanding campaign rewards before that date, though the company has not specified a cutoff time or timezone for the deadline.
The announcement, published on November 9, 2026, also confirmed that the $G token itself will not be affected by the transition.
Services and campaigns stop immediately
Galxe has already halted new activity across several of its products, with the restrictions taking effect immediately on the announcement date.
Spaces can no longer create new campaigns, and users are unable to mint new Galxe Passports or purchase new Galxe+ and Galxe Score subscriptions.
For existing campaigns, the last day to participate is December 5, 2026, after which no campaigns will remain active.
The company has stated that no campaigns will remain active after that date, and all reward claims will close on December 15.
“Gravity will continue operating as usual, with no changes to the G token as part of this transition,” Galxe said.
Smart Savings and staked tokens have separate process
Users holding Smart Savings balances or staked $G tokens that have not been withdrawn will not be able to claim them through the campaign reward deadline.
Galxe has stated that these assets remain safe and will be subject to a separate claim process and timeline, with details to be published on its official X account.
The company has not yet provided a claim interface for these assets or assigned them the December 15 deadline.
The notice includes no contract addresses, balance figures, or independently reconciled accounting of these balances.
Migration and withdrawal rules
Galxe previously migrated its Smart Savings product to a new payment balance called Smart Balance, powered by the Latch protocol on the Gravity chain.
The company had previously set a deadline of November 1, 2026, for users to migrate their balances or withdraw funds before the automatic migration took effect.
The help page still outlines the former Smart Savings withdrawal workflow, which allowed users to connect a self-custodial wallet and select a vault for $USDT or $ETH.
The guide warns that users lose access to withdrawals once their funds migrate into Smart Balance, and that support for smart-contract wallets is currently limited to externally owned accounts.
Terms and next steps
Galxe’s terms for Earndrop and Quest place responsibility for data and third-party integrations on campaign creators, and reserve the right to suspend services without notice.
The closure notice directs users to the company’s official X account for the new claim instructions and asks for no private keys or token transfers to a recovery address.
The company has not yet explained how it will handle unfinished distributions or unclaimed tokens after the website closes.
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