Data breach caused 'significant distress' for hospital staff - BBC
A data breach at a hospital has caused significant distress for staff, with an independent investigation identifying multiple weaknesses in data handling procedures.
Board chairman David Allen stated the trust is dealing with the incident "honestly, openly and transparently." He emphasized that "this is something that clearly should never have happened" and acknowledged the apology already given by the chief executive and chief nursing officer.
Investigation findings
During a board meeting on Thursday, the trust revealed that an independently commissioned investigation had been completed and shared with all staff. The investigation identified weaknesses across data preparation, review, sign-off, and publication processes.
Specific failures included inadequate safeguards against hidden spreadsheet data and a failure to follow the requirement to convert responses to PDF format.
Response and next steps
However, we have further work to do to improve safeguards across data sharing, digital literacy, instant preparedness and compassionate staff support.
Bernie George, the trust's acting chief nursing officer, acknowledged the "absolute distress and loss of trust this caused." She noted that controls have been strengthened and the Information Commissioner's Office has closed its case after implementing recommendations.
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