University Hospitals confirms cybersecurity incident caused outage, some services still disrupted - News 5 Cleveland WEWS
University Hospitals confirmed a cybersecurity incident last week that forced it to disconnect systems from the internet, with some services still disrupted.
University Hospitals confirmed the cybersecurity incident Monday, stating it disconnected its systems from the internet after detecting unusual activity on its servers. The hospital system, which was flagged in the Lown Institute report, is investigating the incident with outside experts and is in communication with law enforcement.
Patient Impact
Some patients have already felt the impact of the cyber attack. The hospital system has rescheduled some appointments and elective procedures as it works to minimize disruption to patient care during this challenging time.
Ongoing Issues
While University Hospitals made significant progress over the weekend restoring systems to full operability, challenges remain. Patients still cannot access MyChart, and the system reported difficulties connecting to the UH network at some locations and problems with insurance pre-authorizations.
Teams are working around the clock to address the issues and asked for patience from patients.
Status Update
This story is still developing as the hospital system continues to address the aftermath of the cybersecurity incident. Patients are advised to check back for updates on service restoration.
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