Nevada school safety tip system SafeVoice suffers data breach - KSNV
SafeVoice, Nevada's school safety tip system, suffered a data breach compromising personal information from approximately 10% of tips, according to state officials.
The Nevada Department of Education (NDE) confirmed that SafeVoice, the system used by schools to report safety concerns, was compromised in a multistate cybersecurity incident. Navigate360, the technology vendor, notified the state earlier this spring that the breach occurred between November last year and March of this year.
This month, Navigate360 concluded a forensic investigation revealing that about 10% of SafeVoice Nevada tips containing personally identifiable information were compromised. The system is designed to allow anonymous reporting, making it difficult to identify and notify all affected individuals directly.
Accountability Demanded
NDE and the Nevada Department of Public Safety are coordinating with state education leaders nationwide to demand accountability and transparency from Navigate360. The incident has drawn Congressional inquiries, national media coverage, and a criminal investigation by the U.S. Department of Justice.
That trust is essential, and the compromise of sensitive information is unacceptable. We have pressed Navigate360 for answers, and we are working with state education leaders across the country to demand greater accountability and stronger protections for students.
Support Available
NDE and DPS are working with school districts and local law enforcement to share information and provide guidance to affected students and families. Navigate360 has established a call center through HaystackID, which conducted the forensic analysis, to address specific questions and concerns.
The call center can be reached at 833-966-1754 (toll free) from 6 a.m.-6 p.m. Monday through Friday, excluding holidays. Information will also be posted on the SafeVoice website to help the public understand the potential impact and access available remedies.
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